Already three years ago, based on the experience matured in various circumstances faced by the Congregation through the years, the Rector Major had appointed an Emergency Response Coordinator, namely the Coordinator of its Mission Office. On 25 March, he promoted a video conference in which 47 people participated, Salesians and lay people, from all the Regions of the Congregation and from the Salesian Central Office.

In addition to sharing information and good practices, they decided to follow a number of actions: map the needy people the Salesian centers can reach at this moment, identify what they need; evaluate the resources available for the needs of individual Circumscriptions (Provinces/Vice Provinces); share best practices; carry out advocacy work through the Salesian presence at the UN and the European Union; develop fundraising campaigns in an orderly and coordinated manner; monitor and accompany the distribution of resources - both bilaterally and internationally.

The emergency response team, promoted by the Mission Sector and supported by the Economer General, have developed the operational tools to follow up on these lines of action (protocols for requesting/offering aid, materials for information, auditing, reporting, etc). These tools were shared with the 90 Circumscriptions of the Congregation and a regular flow of information and the sharing of materials and resources has already been registered via, also, the email address created for the occasion: